Return and Refund Policy for Plants
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I gladly accept returns and cancellations
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All plants must be shipped back for return
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Contact me within: 1 day of delivery
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Ship items back within: 7 days of delivery
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Return shipping will be paid by customer
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Request a cancellation within: 24 hours of purchase
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Return and Refund Policy for CBD Products
If you are not completely satisfied with your purchase, you may request a refund within 30 days of purchase.
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REFUNDS
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Refunds will be approved for unopened and undamaged products. Requests must be made within 30 days of order.
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Refunds will not be made on any opened products. Please review your order carefully before placing.
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Cost of shipping will not be covered for returns, including the original order if a shipping fee was charged.
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Refunds will be made by crediting your card that was used for the purchase.
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Credit will be issued within 14 days of receiving the returned item.
Order Cancellation
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Please send order cancellation requests to orders@planetgoodie.com
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We are happy to cancel an order as long as it has not shipped. If it has already been shipped, we will treat the order as a return and the refund policies will be used as stated above.