Return and Refund Policy for Plants
I gladly accept returns and cancellations
All plants must be shipped back for return
Contact me within: 1 day of delivery
Ship items back within: 7 days of delivery
Return shipping will be paid by customer
Request a cancellation within: 24 hours of purchase
Return and Refund Policy for CBD Products
If you are not completely satisfied with your purchase, you may request a refund within 30 days of purchase.
REFUNDS
Refunds will be approved for unopened and undamaged products. Requests must be made within 30 days of order.
Refunds will not be made on any opened products. Please review your order carefully before placing.
Cost of shipping will not be covered for returns, including the original order if a shipping fee was charged.
Refunds will be made by crediting your card that was used for the purchase.
Credit will be issued within 14 days of receiving the returned item.
Order Cancellation
Please send order cancellation requests to orders@planetgoodie.com
We are happy to cancel an order as long as it has not shipped. If it has already been shipped, we will treat the order as a return and the refund policies will be used as stated above.